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New Complaint Handling Policy

 

Effective January 7th,2019, Mayor and Council approved a new Complaint Handing Policy.

The municipality of the Township of Black River-Matheson is committed to a consistent, uniform, prompt and courteous process to respond to formal complaints within a reasonable amount of time. This policy is intended for the municipality to promptly address concerns raised by the public regarding, which shall include but not be limited to, by-law infractions, road conditions, programs, facilities, municipal services, staff or operational procedures.

If you have a formal complaint please fill out a complaint form at the township officer of contact the Deputy Clerk, Katie Browne, at 705-273-2313 ext. 316.

/photos/custom/Complaint Form.pdf

/photos/custom/Complaint Policy (002).pdf

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Position filled for Councillor of Ward 6

Mayor Garry Edwards and the Council of the Township of Black River-Matheson are pleased to announce the appointment of Kyla Riach as Councillor of Ward 6.  Council made the appointment at a Special Council meeting that was held on October 12, 2017.

Kyla will offically become a member of Council at the regular council meeting to be held on October 16, 2017 where she will sign her declaration of oath.

Council would like to thank the other applicants that applied for the position and looks forward to working with Kyla and welcomes her to the Municipal team.