Area Photos
Community Photos
Community Photos
Local Photos
home linklinks linkcontact link
Living
print page button

New Complaint Handling Policy

 

Effective January 7th,2019, Mayor and Council approved a new Complaint Handing Policy.

The municipality of the Township of Black River-Matheson is committed to a consistent, uniform, prompt and courteous process to respond to formal complaints within a reasonable amount of time. This policy is intended for the municipality to promptly address concerns raised by the public regarding, which shall include but not be limited to, by-law infractions, road conditions, programs, facilities, municipal services, staff or operational procedures.

If you have a formal complaint please fill out a complaint form at the township officer of contact the Deputy Clerk, Katie Browne, at 705-273-2313 ext. 316.

/photos/custom/Complaint Form.pdf

/photos/custom/Complaint Policy (002).pdf

Back to News
Annual Public Budget Meeting

Council would like to extend an invitation to the residents

of the municipality to attend the annual budget public meeting.

Annual Budget Meeting - click for more info